General Questions

What is JB Fashion Club?


JB Fashion Club is a small, family-run online store offering innovative, problem-solving products at affordable prices, delivered across India.

Where are you located?


We are based in Ahmedabad, Gujarat, and serve customers across all parts of India.

How do I contact customer support?


You can email us anytime at panchaljalpesh456@gmail.com. We aim to respond within 24–48 hours.


Payment

What is your return policy?


We accept returns for damaged, defective, or incorrect items within 7 days of delivery. Visit our Return Policy page for full details.


How do I request a return or refund?


Email us at panchaljalpesh456@gmail.com with your order number and the issue. Our team will guide you through the process.


When will I receive my refund?


Refunds are processed within 5–7 business days after the returned item is received and inspected.



Shipping & Delivery

Do you ship all over India?



Yes, we deliver to every state and city in India, including remote areas.


How long does delivery take?


Orders are typically delivered within 4–10 business days, depending on your location.


How do I track my order?


Once your order is shipped, you will receive a tracking link via email or SMS.



What happens if my package is delayed?


While we strive for timely delivery, delays can occur due to logistics or weather. If your order is delayed beyond the estimated timeframe, contact us and we’ll help resolve it.